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In This Month's Issue:

Profiles in Excellence
A Welcome Package at Carlson Hotels Worldwide
By Joan Leotta

Accessibility
IBM Makes Computing More Accessible to Maturing Workers
From agencia internacional de noticias

Customer Service
Northrop Grumman Makes Commits to Enhancing Workplace by Increasing Disabilities Awareness Training From The Access Group, Inc.

Employment
Qualcomm Recruits Employees with Disabilities
From www.edd.ca.gov

Marketing
Ten Tips for Marketing to the Disabled
From DIRECT Magazine

News & Announcements
Online Issue of A World Awaits You Features U.S. Teens With Disabilities Going Abroad
From www.miusa.org

National Deaf Academy Announces Its 2006 Conference "Contemporary Mental Health Issues In Deafness"

 

The Solutions Marketing Group (SMG) is a marketing consulting firm which designs innovative strategies for businesses to target the untapped market of 54 million consumers with disabilities.
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Welcome to SMG eNEWS™
2005, Nov 1st

The Solutions Marketing Group’s eNews is a bi-monthly communiqué that connects business to the market of people with disabilities.


Profiles in Excellence
Profiles in Excellence is a monthly article, published by SMG, that features companies and organizations that demonstrate leadership in accessibility, employment, customer service and marketing to the nation's 54 million Americans with Disabilities.

A Welcome Package at Carlson Hotels Worldwide
By Joan Leotta

A smiling check-in clerk is only the first welcoming note that sounds in the symphony of attention to detail that characterizes treatment of guests with disabilities at Carlson Hotels Worldwide. Measures that include provision of assistive devices and sensitivity-trained staff are hallmarks of Carlson's commitment to diversity. The newest addition to that welcoming symphony is Welcome Kit that targets the needs of short-statured (under 4'10") guests...
[ more information about this ]


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Accessibility
sponsored by Universal Design Newsletter

IBM Makes Computing More Accessible to Maturing Workers From agencia internacional de noticias

IBM unveiled new technologies aimed at helping businesses create a work environment more conducive to maturing workers' comfort and productivity. The software makes information technology more accessible to those with age-related disabilities and other physical limitations. ...
[ more information about this ]


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Customer Service
sponsored by W.C. Duke Associates, Inc.

Northrop Grumman Makes Commitments to Enhancing Workplace by Increasing Disabilities Awareness Training From The Access Group, Inc.

Kevin Wilson, Human Resources and EEO/Diversity, said "this is an extremely important issue to us." Northrop Grumman has over 129,000 employees throughout the U. S., so focusing on a people issue like inclusion is critical and Northrop Grumman has certainly started proactively "stepping-up to bat." ...
[ more information about this ]


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Employment

Qualcomm Recruits Employees with Disabilities From www.edd.ca.gov

Qualcomm wants to be the employer of choice for people with disabilities because they realize it will benefit both their organization and the disabled community. The company understands that each person offers unique knowledge, values, and ideas that enhance the organization and the community, and continues to look for the most qualified individuals to fill their positions. Qualcomm recognizes that many of those qualified individuals are people with disabilities. ...
[ more information about this ]


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Marketing

Ten Tips for Marketing to the Disabled
From DIRECT Magazine

We all know -- but sometimes forget -- that people with disabilities have the same range of preferences, perceptions, attitudes, habits and needs that drive consumer behavior of people without disabilities. The disability market controls more than twice the discretionary spending of the estimated $67-billion teen market. Yet, not even half the marketing dollars are targeted at the disabled. This niche market is underserved by the large DMers (direct marketers) leaving a lucrative opportunity for smaller entrepreneurs. Here are 10 tips for marketing to the disabled. ...
[ more information about this ]


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News & Announcements

Online Issue of A World Awaits You Features U.S. Teens With Disabilities Going Abroad

National Deaf Academy Announces Its 2006 Conference "Contemporary Mental Health Issues In Deafness"

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