In This Month's Issue:
Profiles
in Excellence
Inland Empire Health Plan
By Joan
Leotta
Accessibility
Online Disability Experts Database Help With Compliance For Disability Access
From publictechnology.net
Customer Service
Transversal Provides Online Customer Service Solution to Enable Websites to Access £80 Billion Disabled Market From transversal.com
Sunnyside Farms Designated Disability-Friendly Business By Jeanne Spath
Employment
It Pays to Check Out the Ticket to Work Conference & Expos!
Labor Department Kicks Off Employer Assistance & Recruiting Network Campaign
Marketing
Is Your Website Accessible To Consumers With Disabilities? If Not, You Might Be Missing Out On A Valuable Audience
By
Melissa Campanelli
Announcements
NSCIA Announces SCI Hall of Fame Inductees
The
Solutions Marketing Group (SMG) is a marketing consulting
firm which designs innovative strategies for businesses to target
the untapped market of 54 million consumers with disabilities.[ more about SMG ]
Welcome
to SMG
eNEWS™
2005, May 1st
The Solutions Marketing Group’s eNews is a bi-monthly communiqué that connects business to the market of people with disabilities.
Profiles
in Excellence
Profiles in
Excellence is a monthly article, published by SMG, that
features companies and organizations that demonstrate leadership
in accessibility, employment, customer service and marketing to
the nation's 54 million Americans with Disabilities.
Inland Empire Health Plan (IEHP): Commitment in Action
By Joan Leotta
The need for affordable and convenient healthcare pervades the lives of many Americans, but perhaps none more so than those in the disability community. While many managed care providers seem to be cutting back on services, one group has broadened their offerings to make sure that people with disabilities receive treatment that is both appropriate and accessible. The Inland Empire Health Plan (IEHP) of San Bernardino, California has 32 initiatives in operation or in the works that are aimed at improving both the general health and the delivery of healthcare services to persons with disabilities. ...
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Accessibility
sponsored
by Universal Design Newsletter
Online Disability Experts Database Help With Compliance For Disability Access From publictechnology.net
A new online tool to help organizations meet their disability access needs is launched yesterday by the Museums, Libraries and Archives Council (MLA). Providing online access to a database of over 200 disability trainers, auditors and consultants who have an interest or experience in working with museums, galleries, libraries and archives, Disability Experts is the first database of its kind in the cultural sector – and the latest step towards reducing access barriers in our heritage organizations..
...
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Customer Service
sponsored by W.C. Duke Associates, Inc.
Transversal Provides Online Customer Service Solution to Enable Websites to Access £80 Billion Disabled Market From transversal.com
Organizations are risking missing out on a major market by not being able to provide disabled and visually impaired customers with online answers to shopping and customer service questions. This is the view of Transversal, providers of Disability Discrimination Act-compliant eCustomer Service software, who believe that organizations need to do more than simply comply with the legal accessibility requirements if they are to genuinely offer disabled customers a service. ...
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Sunnyside Farms Designated Disability-Friendly Business By Jeanne Spath
Walking into a place of business and being able to talk with clerks is something many take for granted. However, when someone uses a wheelchair, has to rely on a seeing-eye dog or cannot use their voice to communicate, the obstacles of day-to-day shopping can become overwhelming. Not at Sunnyside Farms, LLC markets in Rappahannock County, which was awarded the local business with the distinction of being one of Virginia's Disability Friendly Businesses. ...
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Employment
It Pays to Check Out the Ticket to Work Conference & Expos!
This summer, the Social Security Administration is hosting a series of Ticket to Work Conferences and Expos around the country to promote and build awareness about the Ticket to Work program. Ticket to Work connects disability beneficiaries to various programs – from employment to vocational rehabilitation – so they have the tools, assistance, and guidance they need to find the right job. ...
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Labor Department Kicks Off Employer Assistance & Recruiting Network Campaign
The U.S. Department of Labor today announced a nationwide outreach campaign to educate employers, workers and the public about a free recruiting service that meets employer staffing needs, lowers recruiting costs and impacts an employer's bottom line. The service, the Employer Assistance & Recruiting Network — EARN — matches employer job openings with productive and skilled employees with disabilities. ....
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Marketing
Is Your Website Accessible To Consumers With Disabilities? If Not, You Might Be Missing Out On A Valuable Audience
Melissa Campanelli
Disability access has changed the way brick-and-mortar retailers design their stores. Now it's e-tailers' turn. Changing market conditions and regulations are driving the internet's transformation into a friendlier environment for the disabled. ...
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Announcements
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