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In This Month's Issue:

Profiles in Excellence
Spotlight on the Silver Screen: California's Media Access Office
By Joan Leotta

Accessibility
America Online Announces Closed Captions for Streaming Media Universal

Universal Design Solutions
Design Education Online - from Universal Design Newsletter
By Molly Story, Beth Tauke, and Elaine Ostroff

Customer Service
Plan for Profit
By Cheryl T. Duke

Employment
Vermont Will Become Second State To Pledge Commitment Tied With President Bush's New Freedom Initiative

Department of Labor and Small Business Administration Partner to Support People with Disabilities

Marketing
ESPN Hits Disability Home Run With Superior Beings
By Janine Bertram Kemp

The Solutions Marketing Group (SMG) is a marketing consulting firm which designs innovative strategies for businesses to target the untapped market of 54 million consumers with disabilities.
[ more about SMG ]

Welcome to SMG eNEWS™
2004, February 16th

The Solutions Marketing Group’s eNews is a bi-monthly communiqué that connects business to the market of people with disabilities.


Profiles in Excellence
Profiles in Excellence is a monthly article, published by SMG, that features companies and organizations that demonstrate leadership in accessibility, employment, customer service and marketing to the nation's 54 million Americans with Disabilities.

Spotlight on the Silver Screen: California's Media Access Office
By Joan Leotta

According to Census estimates, people with disabilities constitute between ten and twenty percent of the US population. But when we look to TV and movies, where are these citizens who mirror ourselves, our neighbors, friends, and colleagues in real life? One organization is making strides to bring actors with disabilities to the silver screen...
[ more information about this ]


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Accessibility
AOL and Universal Design Education Article, sponsored by Universal Design Newsletter

America Online Announces Closed Captions for Streaming Media

America Online, the world's leading online services provider, announced the availability of closed captions on the service for select multimedia content that will enhance the online experience for members who are deaf or hard-of-hearing. ...
[ more information about this ]


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Universal Design Solutions
sponsored by Universal Designers and Consultants, Inc.

Universal Design Education Online – from Universal Design Newsletter, originally published - October 2002
By Molly Story, Beth Tauke, and Elaine Ostroff

The goal was to make the concepts of universal design an integral component of design education. The result was the Universal Design Education Materials Online project, to create a resource for students and teachers of universal design. With origins in the Universal Design Education Project developed by ...
[ more information about this ]


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Customer Service
sponsored by W.C. Duke Associates, Inc.

Plan for Profit
By Cheryl T. Duke

Don’t forget to include persons with disabilities as part of your customer relations and marketing strategies. You have the chance to make money by targeting an overlooked consumer group with great market potential. It just makes good business sense to offer accessibility and appropriate customer service to people who have income to spend...
[ more information about this ]


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Employment

Vermont Will Become Second State To Pledge Commitment Tied With President Bush's New Freedom Initiative

Department of Labor and Small Business Administration Partner to Support People with Disabilities


[ top ]

Marketing

ESPN Hits Disability Home Run With Superior Beings
By Janine Bertram Kemp

The ESPN documentary, Superior Beings, shows a family tape of 6-year-old Rudy Garcia-Tolson, bi-amputee, using his first pair of prosthesis. He throws one aside saying, “This is junk.” Soon both were held together with fraying bungee cords. Now at age 13 he has three different pairs of carbon fiber legs for walking, running and biking. Bordering on bionic, they come from the MIT leg laboratory. The running legs have no heels so Rudy can’t stand still. How fitting for this human perpetual motion machine. “Sports changed my life,” says Rudy, “I’m way freer and way independent...
[ more information about this ]

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