Are companies doing enough to employ, provide exceptional service, accommodate and market to people with disabilities? How are they getting it right? What needs improvement?

We want to hear from professionals, family members/caregivers, and people with disabilities about the good, bad and ugly experiences they've had when purchasing products and/or accessing services. The Solutions Marketing Group is getting the word out about companies taking the initiative to meet the needs of the disability community. We want to credit those who do, and hold companies accountable who do not. SMG invites you to Sound Off!, by sharing your experiences with others and let your voice be heard.

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Here's what you've said

sheba77@iwon.com (July 24th, 2006)

Hotels need to know that everything that is "handicap accessible" is not Paraplegic Friendly... For example, I stayed at the Wyndham (W) and Fairfield Marriot (M) . I had problems with: 1. retractable bench on the tub. (F) 2. distance of tub controls from bench(F) 3. bed too soft for transfer/catherizations(F) 4. bathroom not fall safe/no grip mats, everything too hard(F) (W) 5. No protection against falling out of bed except to sleep near wall(F) (W) 6. Shower just one big open space (W) 7. Offering amenities/extras such as drop arm toilet seats, bed pads (chucks), and the like. Is it too much to ask that hotels go the "extra mile" and not just widen doors and open up bathroom space. I am convinced that some facilities just do the bare minimum. Next time, I will do my homework more carefully.